Information for "Failure demand"

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Display titleFailure demand
Default sort keyFailure demand
Page length (in bytes)3,341
Namespace ID0
Page ID255401
Page content languageen - English
Page content modelwikitext
Indexing by robotsAllowed
Number of redirects to this page0
Counted as a content pageYes
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Page creatorimported>QCDvac
Date of page creation07:38, 6 March 2021
Latest editorimported>QCDvac
Date of latest edit07:38, 6 March 2021
Total number of edits1
Recent number of edits (within past 90 days)0
Recent number of distinct authors0

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Failure demand is a systems concept used in service organisations first discovered and articulated by Professor John Seddon as 'demand caused by a failure to do something or do something right for the customer'. Seddon makes the distinction between 'failure demand' and 'value demand', which is what the...
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